Refund & Exchange Policy
1. Eligibility for Returns
- Products may be returned within 7 days of delivery, provided they are unused, in original packaging, and have all original tags attached.
2. Return Process
- Customers must contact the Company’s Customer Service to obtain a Return Authorization and instructions.
- Returns without prior authorization may not be accepted.
3. Refunds
- Refunds will be issued to the original payment method used at checkout.
- Processing time may take 7–10 business days after approval of the return.
- Shipping charges are non-refundable unless the return is due to the Company’s error (e.g., defective, wrong product and Any parts of the product is missing).
4. Exchanges
- Exchanges are permitted subject to product availability.
- We will make sure that this is exchanged for another product or you will receive a refund if a size exchange cannot be completed because of stock availability.
5. Damaged or Defective Items
- Customers must report any damaged or defective product within 48 hours of delivery to be eligible for a return or replacement.